Two-Step Verification (2FA) for Extra Security
To improve the security of your account, you can add Two-Step Verification (2FA) to your billing program. 2FA adds an extra layer of security to your account, so your information is even more protected.
What is Two-Step Verification?
Two-Step Verification (2FA) is a security method that requires you to complete two steps to log in to your account:
- Step 1: Enter your username and password as usual.
- Step 2:Use an authenticator app to generate a unique verification code. Enter this code to complete the login procedure.
How do you set up 2FA?
- Log in to your account: Go to the home page in the back office.
- Navigate to your profile (top right in the back office): Look for the '2FA' option.
- Choose an authenticator app: You can use different authenticator apps such as:
- Scan the QR code: Follow the instructions to scan a QR code with the selected app and complete the setup.
Frequently Asked Questions
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What if I lose my phone?
In this case, please contact our customer service. We will help you recover your account as soon as possible. -
Can I disable 2FA?
Yes, you can disable 2FA through your account settings. However, we strongly recommend leaving 2FA enabled for optimal security. -
Which authenticator apps can I use?
You can choose from several apps, such as Google Authenticator, Microsoft Authenticator, or Authy. These apps are available for both Android and iOS.
Have questions or need help setting up 2FA? Contact our customer service and we'll be happy to help!