The cash drawer does not open
There are several reasons why a cash drawer does not open anymore. Check the following options in order:
- Is the receipt printer on? In that case, a green light is on.
- Test if you can print something on the receipt printer. If this does not work, the receipt printer is not connected correctly, causing the cash drawer to not function correctly.
- Have you inserted the connection of the cash drawer into the correct port on the receipt printer?