Optician POS system | Onlinefact

A till for your optician's practice that follows every pair, from quote to collection

With the Onlinefact POS system you draw up a quote for a new pair of glasses, follow up repairs with a digital work order and sell frames, sunglasses and care products at your counter.

An optician combines advice, craftsmanship and retail. A customer chooses a frame, the lenses are ordered and some time later he comes back to collect his glasses; in the meantime someone brings in a pair with a loose screw. Onlinefact runs on a Windows touchscreen or computer at your counter; quotes, work orders, stock and invoices are managed in the browser. Onlinefact is not measurement software, but it takes care of sales, follow-up and admin. Try it free for 30 days.

More about the Onlinefact POS system

Try it

Try Onlinefact free for 30 days in your optician's practice, with no obligation. Want to see how quotes and work orders work first? Call 078 70 02 02 for a demo.

Yes please!

Taking payment at the counter, larger amounts included

A new pair with prescription lenses is a significant expense for many customers. The amount goes straight from the till to your payment terminal, so you never retype anything. Onlinefact works with terminals by CCV, Worldline, Axepta and SumUp, among others, which you buy or rent from us, and with Bancontact Pay. You note a deposit on the work order, so at collection you know what is still outstanding.

No retyping on the terminal
Bancontact Pay for smartphone users
Deposit visible on the work order

See the payment terminals

Frames by brand, model and colour

Your walls hold hundreds of frames, often the same model in different colours or sizes. With product options you manage them as variants with their own barcode and stock, and from the back office you print small price labels. You organise your collection by brand and category, and the report on sales per brand shows which collections sell and which you had better not buy again.

Variants per frame colour and size
Sales per brand in one report
Small barcode price labels

More about stock management

“You don't sell a pair of glasses in five minutes, but the follow-up can be that fast.”

Quote, order, work order and invoice are linked in Onlinefact, so nobody in your team has to search for where a pair of glasses stands.

From quote to collection

After the consultation you draw up a quote with the chosen frame and lenses. Does the customer agree? Turn the quote into an order in one click and order the lenses from your supplier. On delivery you enter the quantities received, and when the customer collects his glasses you create the invoice. You send it by email or via Peppol, and if the customer pays by bank transfer, the bank link matches that payment to the right invoice automatically.

A quote becomes an order in one click
Lenses ordered from your supplier
Bank transfers matched automatically

More about invoicing with Onlinefact

Why opticians work with Onlinefact

Digital work order

Repairs with photos, a signature and a colour status.
Deposits

The deposit paid is shown on the work order.
Minimum stock

Lens solution and cleaning cloths reordered in time.
Peppol included

Send and receive invoices at no extra cost.

Repairs and adjustments on a digital work order

A broken hinge, a new nose pad or lenses to fit into an existing frame: for every job you create a digital work order. You note what needs doing and which materials you use, take a photo of the glasses when they are handed in and have the customer sign digitally. You assign the job to a colleague, a colour status shows what is ready, and you email the customer when his glasses are ready. Afterwards you turn the work order into an invoice.

Photos and signature at hand-in
Colour status per job
From work order to invoice

More about invoicing with Onlinefact

What goes on a work order for a repair

With this information, everyone in your practice knows straight away how far a job has got.

✓ The customer and their contact details, straight from your customer file.
✓ A description of the problem and what you are going to do.
✓ The materials used and the time spent.
✓ Photos of the glasses as they were handed in.
✓ The customer's digital signature.
✓ The deposit, if the customer has already paid something.
✓ The colleague doing the job, and the colour status.

Sunglasses, lenses and care products

Besides prescription glasses you sell sunglasses, contact lenses, lens solution and cleaning cloths. You simply scan these items at the till, and for the regular products you set a minimum stock level so the 'To order' report shows what to top up. You organise sunglasses by season, and with a loyalty card you give regular customers points or a discount. Do you also sell online? Link your Shopify, WooCommerce or Magento webshop.

Sunglasses organised by season
Lens solution on minimum stock
Shopify, WooCommerce or Magento webshop

More about webshop integrations

Frequently asked questions from opticians

Can I keep eye measurements and prescriptions in Onlinefact?

No, Onlinefact is POS and invoicing software, not a measurement program. You keep measurements and prescriptions the way you do today; sales, work orders, stock and invoices are handled in Onlinefact.

Can I ask for a deposit for a repair or a new pair?

Yes. The digital work order records deposits, and once the job is done you turn the work order into an invoice.

Can several colleagues work with Onlinefact?

Yes. At the till everyone logs in with their own PIN code, and in the back office you give users a role, such as sales assistant or accountant.

How does my accountant get my invoices?

Onlinefact emails your sales and purchase invoices to your accountant automatically every day, as PDF or UBL. An export for a specific accounting package is also possible.

Ready to run your optician's practice with a clear overview?

Try Onlinefact free for 30 days in your optician's practice, with no obligation. Want to see how quotes and work orders work first? Call 078 70 02 02 for a demo.

POS system for opticians

A till for your optician's practice that follows every pair, from quote to collection

Try it

Taking payment at the counter, larger amounts included

Frames by brand, model and colour

From quote to collection

Why opticians work with Onlinefact

Digital work order

Deposits

Minimum stock

Peppol included